IT Helpdesk Analyst
Company: VirtualVocations
Location: Metairie
Posted on: November 14, 2024
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Job Description:
A company is looking for an IT Helpdesk Analyst/NOC.
Key Responsibilities
Answer incoming phone calls and emails from customers
Provide application support, network administration, and desktop
troubleshooting
Monitor remote systems and manage system alerts and
notifications
Required Qualifications, Training, and Education
Minimum 1+ years professional IT experience or CompTIA A+ and Net+
certifications
Experience with Windows and Mac operating systems
Understanding of A/D and Azure A/D environments
Experience with Microsoft Office 365 and Azure
Basic understanding of VOIP systems and DNS/networking
Keywords: VirtualVocations, Kenner , IT Helpdesk Analyst, Professions , Metairie, Louisiana
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