Case Worker (Notional Opportunity)

Company: Acuity International
Location: New Orleans
Posted on: April 23, 2025

Job Description:

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

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* This position is contingent upon contract award and will be located onsite in either the southeast, southwest, or central United States. Travel will likely be required.*

Duties and Responsibilities:

* Conduct intake assessments to determine the needs and goals of migrants.
* Develop and implement individualized service plans in collaboration with migrants.
* Ability to utilize effective case management techniques, such as Motivational Interviewing, Psychological First Aid, Client and Trauma-Informed Care, use of verbal de-escalation techniques, and how to incorporate strength-based and solution-focused services.
* Strong ability to research and establish local and international resources useful to migrants.
* Coordinate with service providers to ensure migrants receive necessary services that may include, medical care, legal assistance, and social services.
* Maintain accurate and timely documentation of all case management activities in the database.
* Ensure compliance with program policies and procedures, including safeguarding sensitive information.
* Conduct regular follow-up meetings with migrants to monitor progress and update service plans as needed.
* Advocate on behalf of migrants to ensure they receive appropriate services and support.
* Ability to demonstrate cultural competence, inclusivity and sensitivity (e.g. trauma-informed care, emotional intelligence, shelter experience/background working with vulnerable populations such as asylees, refugees, and unhoused individuals)
* Ability to remain calm and composed under stress.
* Provide crisis intervention and support as needed.
* Participate in regular team meetings and case conferences to review cases and ensure coordination of services.
* Maintain confidentiality and comply with all program policies and procedures.
* Perform additional responsibilities as needed to support the program.

Qualifications:

* High School Diploma and 1-2 years of case management experience OR BA Degree in Social Work, Psychology, Sociology or related field, with no additional experience.
* Proficient in Microsoft applications (Word, PowerPoint, Excel) and other common office equipment.
* Strong organizational abilities, outstanding writing and verbal communication skills, and the capacity to multitask.
* Bilingual in Spanish and English (Speaking, Writing, and Reading)

Physical Requirements and Work Conditions:

* Ability to work flexible hours, including evenings, weekends and holidays.
* Ability to work under stressful conditions and manage multiple priorities.
* Ability to ascend/descend stairs.
* Ability to lift up to 30 lbs.
* Work involves sitting and standing for prolonged periods.
* Visual acuity required to complete paperwork and computer work.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Acuity-CHS, LLC

Keywords: Acuity International, Kenner , Case Worker (Notional Opportunity), Other , New Orleans, Louisiana