Customer Experience Associate

Company: DriveTime
Location: Baton Rouge
Posted on: November 2, 2024

Job Description:

At DriveTime, we're committed to providing exceptional customer experiences and delivering outstanding sales results. As a Customer Sales Guide, you'll play a vital role in driving our success by working closely with customers to understand their needs and preferences. Your goal will be to match the right customer with the right vehicle, ensuring a seamless and enjoyable experience from start to finish.Responsibilities

• Develop and maintain relationships with customers to understand their needs and preferences
• Work closely with customers to identify the right vehicle for their needs and budget
• Provide detailed information about vehicle features and capabilities
• Assist with administrative tasks, such as preparing titles and loan documents
• Take customers on test drives and demonstrate vehicle featuresAs a Customer Sales Guide, you'll have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of professionals who share your passion for delivering exceptional customer experiences. If you're a motivated and results-driven individual with a passion for sales and customer service, we'd love to hear from you.Requirements
  • Associates or bachelors degree, or equivalent experience
  • 3+ years of related work experience in customer service, sales, or retail industry
  • Valid driver's license and acceptable driving record for the previous 3 years
  • Ability to pass a drug test and a background checkAt DriveTime, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(K) and company-paid life insurance. We're committed to providing opportunities for growth and development, with a focus on promoting from within. If you're looking for a challenging and rewarding career with a dynamic and growing company, we'd love to hear from you.

Keywords: DriveTime, Kenner , Customer Experience Associate, Other , Baton Rouge, Louisiana