Customer Onboarding Manager

Company: VirtualVocations
Location: New Orleans
Posted on: November 6, 2024

Job Description:

A company is looking for a Manager, Customer Onboarding to lead and develop a team focused on customer onboarding.

Key Responsibilities

Manage and coach the onboarding team to achieve performance metrics
Partner with leadership to implement successful onboarding programs
Optimize customer engagement strategies and workflows to enhance time to value

Required Qualifications

4-5+ years of professional experience, with 3+ years in customer onboarding at a B2B SaaS company
Prior people management experience preferred but not required
Experience in coaching, mentoring, and training team members
Proficiency in Salesforce
Ability to analyze data and make data-driven decisions

Keywords: VirtualVocations, Kenner , Customer Onboarding Manager, Executive , New Orleans, Louisiana

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